Benefits Programme Terms and Conditions

§1. General provisions

1. These terms and conditions set out the rules for participation in the Benefits Programme operated by us.

2. The Programme is promotional in nature and is addressed to our clients who enter into agreements for renovation, finishing or related services covered by our offer.

3. Under the Programme, you may receive one of two promotional benefits: cashback or a shopping bonus, under the rules set out in these terms.

4. The Programme applies for the period indicated by us in commercial communication or until it is cancelled. Any change, suspension or termination of the Programme does not affect acquired rights of persons who met the participation conditions before the change entered into force.

§2. Definitions

1. You means our client who is a party to an agreement concluded with us and has met all participation conditions of the Programme.

2. Agreement means the agreement concluded between us and you for renovation, finishing or related services, including accepted changes, annexes and additional arrangements affecting its final gross value.

3. Agreement Value means the final gross value of the Agreement due to us after taking into account changes in the scope of works, annexes, discounts, corrections and other arrangements affecting the final settlement.

4. Cashback means a cash benefit paid to you by us after the Programme conditions are met.

5. Shopping Bonus means a non-cash benefit in the form of electronic gift cards, physical cards or shopping codes for commercial partners indicated by us.

6. Commercial Partner means an entity at which the Shopping Bonus may be used, indicated by us, in particular IKEA, Agata or Media Expert.

§3. Conditions of participation in the Programme

1. Participation in the Programme is voluntary.

2. The Programme covers only Agreements with a final Agreement Value of at least PLN 10,000 gross.

3. The right to a promotional benefit is acquired only after all of the following conditions are jointly met:

a) entering into an Agreement with us,

b) performance of the Agreement by us,

c) acceptance of the works, if acceptance is provided for in the given project,

d) full and timely payment of all amounts due to us under the Agreement,

e) no existing dispute concerning the scope of settlements covered by the Agreement.

4. You may use only one promotional benefit under one Agreement.

§4. Types and amounts of benefits

1. You may choose one of the following benefits:

a) Cashback equal to 8% of the gross Agreement Value, up to PLN 10,000, or

b) Shopping Bonus equal to 12% of the gross Agreement Value, up to PLN 15,000.

2. The benefit amount is determined based on the final Agreement Value after all works covered by the Agreement have been fully settled.

3. If, for technical reasons, the Shopping Bonus cannot be issued in one denomination, we may divide it into several cards, codes or vouchers with a total value corresponding to the due benefit.

4. We decide on the technical form of issuing the Shopping Bonus while maintaining its due value.

§5. Choosing the benefit and delivery date

1. You choose the type of benefit after meeting the Programme participation conditions, no later than 14 days after receiving information from us that the choice can be made.

2. If you do not make the choice within the period indicated in section 1, we may ask you again or, at our discretion, suspend issuing the benefit until we receive your decision.

3. Cashback is paid by bank transfer to the bank account indicated by you within 30 days from the effective choice of this option, provided there are no formal or legal obstacles on your side.

4. The Shopping Bonus is provided to you within 30 days from the effective choice of this option, unless the delivery date depends on the order processing time at the Commercial Partner or the availability of specific denominations.

§6. Limitations and exclusions

1. The Programme does not cover Agreements that have been terminated, not performed, withdrawn from or only partially settled.

2. If the final Agreement Value decreases after the initial benefit calculation, the due benefit is recalculated accordingly under these terms.

3. If it is found that the benefit was issued based on false data, incorrect settlement or despite failure to meet the Programme conditions, we may refuse to issue it or request that you return the equivalent of the unduly obtained benefit.

4. The Programme cannot be combined with our other promotions unless expressly stated in the offer, the Agreement or in our separate decision made in writing or in documentary form.

5. We are not responsible for the rules of using cards, vouchers or codes applied by Commercial Partners, including validity periods, product-range restrictions, return rules or complaints concerning goods purchased with the Shopping Bonus.

§7. Complaints

1. Complaints concerning the Programme may be submitted in writing or electronically using our contact details provided on the Mivare website.

2. A complaint should include your details, the Agreement number and a description of your objections.

3. We review complaints within 14 days of receipt, unless additional information or documents are required to properly review the matter.

§8. Final provisions

1. All amounts indicated in these terms are gross amounts.

2. We settle benefits in accordance with applicable law and tax rules relevant to the given type of benefit.

3. In matters not regulated by these terms, applicable provisions of Polish law and the provisions of the Agreement concluded between you and us apply.

4. Any disputes related to the Programme shall be resolved by the court having jurisdiction under applicable law.

5. Participation in the Programme means acceptance of these terms and conditions.